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Virtual assistant
Services

Virtual assistant

An assistant who knows your calendar, your inbox and how you like things done.

The problem

The work that keeps a business running is rarely the work you were hired to do. Inboxes, calendars, invoices and follow-ups fill the day, and the things only you can do get pushed to the evening.

Services

What we cover

Take the whole function or just the queues that hurt. You decide the scope.

1 / 4

Admin and calendar

  • Inbox management
  • Calendar and appointments
  • Answering customer inquiries
  • Travel arrangements
Admin and calendar

1 / 4 — Admin and calendar

How it works

How your team gets built

The same three steps for every engagement. You keep control of quality throughout.

  1. 01

    We map the work

    Volumes, channels, tooling and what good looks like. No guesswork on scope.

  2. 02

    We staff and train

    We recruit against your profile and train on your product, not on a generic script.

  3. 03

    We run and report

    Daily queues, weekly quality reviews and a monthly report you can take to your board.

Security and compliance

What we commit to

Not projections. Commitments we write into the agreement.

The same assistant every day, dedicated to your account. Never shared with another client, never rotated without telling you.

Four-eyes checks on anything that touches money. Two people on every invoice and every payment, with no exceptions made for volume.

A written record of what was done and what is pending, so nothing lives only in one person’s head.

Coverage windows agreed in writing, against a holiday calendar we both sign off before we start. Our local holidays are on it, so there are no closures you did not see coming.

Questions

Common questions

Virtual assistant
What hours do you cover?

Monday to Friday, 8:00 to 17:00 Central Time — the same working day as you. If you need a different window, say so up front and we will price it honestly rather than promise it and staff it badly.

Can one assistant handle every area on this page?

Some of them, not all of them at once. One person can run an inbox, keep a calendar honest and move invoices along. What we will not do is also promise your social media, your bookkeeping and your market research at full depth — that is three jobs, and saying yes to all of them is how the work quietly stops getting done. Tell us what matters most and we staff for that.

What happens when the assigned person is out sick or on vacation?

There is a named backup who already has access to your account, and the written record exists for exactly this. Planned leave is covered in advance; anything unplanned is covered the same day.

Tell us what's piling up

Send us your volumes and channels. We will come back with a staffing plan and a number, not a brochure.

Let's talk